Delivery for small items ordered over the phone or from our online store (coming soon!) is charged at cost and usually completed through the ‘MyHermes’ courier collection service (within the UK only). This typically ranges from £2.95 to a maximum of £14.95 depending upon the item weight, size and value. For items not previously viewed in-store you have the right to return them (at your own expense) undamaged within 14 days of the order date. Delivery costs are not refundable sorry.

Local delivery of larger items (within 20 miles of Shrewsbury) can be arranged and will usually be charged at cost at our discretion and to our suggested timescale. Please contact us for more information.

Delivery of larger items can be arranged via a third party courier at your own risk. Typical costs for a large piece of furniture to London (for example) are around £40. Again, just contact us should you wish to discuss this option.

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